Posted in Customer Service Design
How to Boost Customer Engagement with a Modern Marketing Tech Stack
Posted by Danielle MacInnis
on 25 October 2024
In today’s competitive landscape, businesses in consumer-facing industries such as retail, restaurants, and consumer packaged goods (CPG) must continuously evolve their customer engagement strate...
Posted in:Customer Centric MarketingCustomer InsightCustomer LifecycleCustomer Service Design | 0 Comments |
Customer Centric Marketing Podcast
Posted by Danielle MacInnis
on 2 January 2023
Even though I did this podcast 10 years ago it is never more relevant than today. This podcast is with one of the original design thinkers, Arne van Oosterom the founder and partner at DesignT...
Posted in:Strategic Service DesignCustomer Service Design | 0 Comments |